{"version":"1.0","provider_name":"Gestions hospitali\u00e8res","provider_url":"https:\/\/www.ricom-web8.com\/gestions","author_name":"yann Le Sager","author_url":"https:\/\/www.ricom-web8.com\/gestions\/author\/lesager-yannstudioricom-com\/","title":"Am\u00e9liorer le service rendu aux patients - Gestions hospitali\u00e8res","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"b7zRxMNryQ\"><a href=\"https:\/\/www.ricom-web8.com\/gestions\/ameliorer-le-service-rendu-aux-patients\/\">Am\u00e9liorer le service rendu aux patients<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.ricom-web8.com\/gestions\/ameliorer-le-service-rendu-aux-patients\/embed\/#?secret=b7zRxMNryQ\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0Am\u00e9liorer le service rendu aux patients\u00a0\u00bb &#8212; Gestions hospitali\u00e8res\" data-secret=\"b7zRxMNryQ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"\ufeffLa qualit\u00e9 de prise en charge des patients passe aussi par l\u2019am\u00e9lioration du service rendu \u00e0 l\u2019h\u00f4pital. D\u00e8s janvier 2011, avec le programme \u00ab Proches de vous \u00bb, la direction g\u00e9n\u00e9rale de l\u2019Assistance publique-H\u00f4pitaux de Paris a souhait\u00e9 am\u00e9liorer l\u2019\u00e9coute et l\u2019analyse des attentes et besoins des patients et de leurs m\u00e9decins traitants, et cr\u00e9er une nouvelle organisation pour \u00e9laborer, mettre en \u0153uvre et accompagner les actions de progr\u00e8s identifi\u00e9es."}