{"version":"1.0","provider_name":"Gestions hospitali\u00e8res","provider_url":"https:\/\/www.ricom-web8.com\/gestions","author_name":"Gestions hospitali\u00e8res","author_url":"https:\/\/www.ricom-web8.com\/gestions\/author\/benjamin\/","title":"La satisfaction des usagers - Gestions hospitali\u00e8res","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"oj84oIPYXc\"><a href=\"https:\/\/www.ricom-web8.com\/gestions\/la-satisfaction-des-usagers\/\">La satisfaction des usagers<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.ricom-web8.com\/gestions\/la-satisfaction-des-usagers\/embed\/#?secret=oj84oIPYXc\" width=\"600\" height=\"338\" title=\"\u00ab\u00a0La satisfaction des usagers\u00a0\u00bb &#8212; Gestions hospitali\u00e8res\" data-secret=\"oj84oIPYXc\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","description":"Depuis l\u2019ordonnance du 24 avril 1996 sur la r\u00e9forme de l\u2019hospitalisation, les h\u00f4pitaux ont l\u2019obligation de mesurer la satisfaction des patients. Cette disposition en fait un secteur \u00e0 part, tant par la pr\u00e9cocit\u00e9 de ce questionnement que par l\u2019obligation qu\u2019elle pr\u00e9sente.\u00a0Une autre sp\u00e9cificit\u00e9 de ce secteur est que l\u2019autorit\u00e9 de tutelle assure elle-m\u00eame des \u00e9tudes de satisfaction aupr\u00e8s des patients de l\u2019ensemble des \u00e9tablissements, \u00e9tudes dont les r\u00e9sultats sont mis&hellip;"}